HOSTMETRIC FAQ

Everything you need
to know.

Clear answers about property management, bookings, pricing, guest communication and working with HostMetric.

GLOBAL DISTRIBUTION

Connected with the world's leading booking platforms

HostMetric connects and manages your property across Airbnb, Booking.com and other leading international booking platforms, combining strategic distribution, intelligent pricing and professional management to increase visibility, generate more bookings and improve overall performance.

HostMetric property management dashboard

YOUR PROPERTY

Managing & growing your property

How HostMetric manages distribution, reservations, pricing, guest communication and the ongoing performance of your property.

Getting started is simple. Tell us about your property and your current setup, and our team will review its positioning, pricing, availability and distribution. We then prepare the property for professional management and build a strategy around its individual characteristics and goals.

HostMetric combines optimized property presentation, strategic distribution, intelligent pricing and continuous performance monitoring. Instead of treating your listing as something static, we continuously evaluate how it performs and adjust the strategy when opportunities for improvement appear.

Yes. You remain free to accept your own reservations. The important part is keeping availability synchronized so that every confirmed stay is reflected correctly across the property's booking calendar and overlapping reservations are avoided.

We focus on the elements that influence how effectively a property competes online, including listing quality, pricing, availability, booking conditions, property information and overall performance. These elements are reviewed continuously rather than being configured once and forgotten.

The distribution strategy depends on the property and its target guests. HostMetric can manage and coordinate listings across Airbnb, Booking.com and other suitable major booking channels while keeping the property's availability and commercial strategy aligned.

HostMetric coordinates reservations and availability through a centralized management process. Calendar changes are synchronized across connected channels so that availability remains accurate and the risk of conflicting reservations is reduced.

HostMetric can manage guest communication throughout the reservation journey, helping guests receive clear and timely information before arrival, during their stay and around departure while maintaining a professional and consistent guest experience.

HostMetric manages and continuously optimizes the selling price of the property. You provide the minimum nightly price you are comfortable accepting, while our pricing strategy can move above that level whenever demand, market conditions and property performance support a higher rate.

Pricing is continuously evaluated using multiple signals rather than relying on one fixed nightly rate. We consider factors such as demand, seasonality, booking behaviour, availability, market conditions and the property's own performance to determine a more competitive selling price.

Yes. You can define the minimum nightly price you are comfortable accepting. This acts as the lower pricing boundary for our strategy, not as the property's standard selling price. HostMetric may price above it whenever market conditions support a stronger rate.

HostMetric uses AI, pricing algorithms and property performance data to support smarter commercial decisions. We continuously analyze demand, booking behaviour, seasonality, market conditions and the property's own performance to identify opportunities and optimize its strategy over time.

THE PARTNERSHIP

Working with HostMetric

Everything you need to know about payments, control, management fees and the relationship between you and HostMetric.

Existing confirmed reservations can be taken into account during onboarding. We review the property's current calendar and availability so that the transition to HostMetric management can be organized around reservations that have already been made.

Booking payments are collected and managed through HostMetric using the agreed payment setup. The revenue is then paid to the property owner according to the agreed terms and payment schedule. This keeps bookings, payments and financial tracking centralized and professionally managed.

Strong reviews usually come from a consistently strong guest experience. We focus on accurate listing information, clear communication, organized reservation management and responsive guest support, while also monitoring feedback for recurring issues and opportunities to improve.

Every property is assessed individually. We consider its location, type, condition, short-term rental potential and operational requirements before deciding whether HostMetric is the right management partner for it.

HostMetric does not charge a fixed monthly subscription for its Full Management service. Our model is designed around the performance of the property rather than a recurring software-style subscription.

HostMetric's Full Management service is offered through a percentage-based management fee calculated on booking revenue. Our standard management fee is 11%, with any applicable VAT treated separately. This means our interests remain closely aligned with the performance of your property.

Yes. It remains your property. You can inform us when dates need to be unavailable for personal use or other reasons, and these restrictions can be incorporated into the property's availability while HostMetric manages the commercial strategy around the remaining dates.

The terms of each partnership are agreed clearly before management begins. Our aim is to build a long-term relationship by continuously demonstrating value through professional management, communication and property performance.

If you decide to end the partnership, the transition is handled according to the agreed terms while taking existing reservations and guest commitments into account. The objective is to keep the process organized for both the property owner and guests with confirmed stays.

READY TO GET STARTED?

Let's see what your property can achieve.

Tell us about your property and we'll evaluate how HostMetric can help improve its management and performance.

Get Started →